L1

How people see

Visual perception, attention, and the principles behind what visitors notice — and what they ignore.

Lessons · 30
Pace · self-paced

Cognitive load: why simpler wins

Lesson 1.1
Guide7 min

Hick's Law: why more choices cost you conversions

Lesson 1.2
Guide8 min

Anchoring Bias: why the first number wins

Lesson 1.3
Guide7 min

Miller's Law: the magic number your brain can handle

Lesson 1.4
Guide7 min

Von Restorff Effect: the one that stands out gets remembered

Lesson 1.5
Guide8 min

Framing: same words, different decisions

Lesson 1.6
Guide9 min

Decoy Effect: the option nobody picks but everyone needs

Lesson 1.7
Guide9 min

Social Proof: why people follow the crowd

Lesson 1.8
Guide10 min

Loss Aversion: why losing hurts more than winning feels good

Lesson 1.9
Guide10 min

Reciprocity: give first, earn the click

Lesson 1.10
Guide10 min

Scarcity: why limited things feel more valuable

Lesson 1.11
Guide10 min

Mere Exposure: why familiar things feel trustworthy

Lesson 1.12
Guide10 min

Goal Gradient: why the finish line speeds people up

Lesson 1.13
Guide10 min

Hyperbolic Discounting: why now always beats later

Lesson 1.14
Guide11 min

IKEA Effect: why we over-value what we build

Lesson 1.15
Guide10 min

Peak-End Rule: the two moments that define every experience

Lesson 1.16
Guide11 min

Zeigarnik Effect: why unfinished tasks stay in your head

Lesson 1.17
Guide10 min

Confirmation Bias: why we see what we expect to see

Lesson 1.18
Guide12 min

Priming: what visitors see first shapes everything after

Lesson 1.19
Guide10 min

Progressive Disclosure: reveal complexity at the right moment

Lesson 1.20
Guide11 min

Fitts's Law: make important things big and close

Lesson 1.21
Guide10 min

Visual Hierarchy: control what visitors see first

Lesson 1.22
Guide11 min

Visual Anchors: guide the eye to what matters

Lesson 1.23
Guide12 min

Banner Blindness: why users ignore what looks like an ad

Lesson 1.24
Guide11 min

Contrast: make the most important thing unmissable

Lesson 1.25
Guide12 min

Attentional Bias: we see what we're already thinking about

Lesson 1.26
Guide12 min

Signifiers: show users what to do next

Lesson 1.27
Guide12 min

Law of Proximity: group what belongs together

Lesson 1.28
Guide12 min

Aesthetic-Usability Effect: beautiful design feels easier to use

Lesson 1.29
Guide12 min

Juxtaposition: place things side by side to shape how they're judged

Lesson 1.30
Guide13 min
L2

How people decide

The cognitive and social biases that shape every click, choice, and conversion.

Lessons · 37
Pace · self-paced

Nudge: small design choices that steer big decisions

Lesson 2.1
Guide9 min

Empathy Gap: designing for users under pressure

Lesson 2.2
Guide10 min

Selective Attention: users only see what they're looking for

Lesson 2.3
Guide10 min

Survivorship Bias: don't learn only from success

Lesson 2.4
Guide10 min

External Trigger: the prompt that brings users back

Lesson 2.5
Guide10 min

Centre-Stage Effect: the middle option wins more than you think

Lesson 2.6
Guide10 min

Tesler's Law: simplicity has a floor

Lesson 2.7
Guide11 min

Spark Effect: lower the activation energy

Lesson 2.8
Guide10 min

Feedback Loop: tell users what just happened

Lesson 2.9
Guide11 min

Expectations Bias: users arrive with a mental model of your page

Lesson 2.10
Guide11 min

Curiosity Gap: the pull of the unknown

Lesson 2.11
Guide11 min

Mental Model: users arrive with expectations of how things work

Lesson 2.12
Guide11 min

Familiarity Bias: we trust what we've seen before

Lesson 2.13
Guide11 min

Halo Effect: one good impression colours everything else

Lesson 2.14
Guide9 min

Unit Bias: one feels like the right amount

Lesson 2.15
Guide9 min

Flow State: when users are fully absorbed

Lesson 2.16
Guide9 min

Skeuomorphism: familiar shapes make new things feel safe

Lesson 2.17
Guide10 min

Singularity Effect: we care more about one person than a crowd

Lesson 2.18
Guide9 min

Authority Bias: we defer to experts and titles

Lesson 2.19
Guide10 min

Pseudo-Set Framing: tasks feel more compelling in a group

Lesson 2.20
Guide10 min

Variable Reward: the power of unpredictable payoffs

Lesson 2.21
Guide10 min

Group Attractiveness Effect: items look better in a crowd

Lesson 2.22
Guide10 min

Curse of Knowledge: experts forget what it's like not to know

Lesson 2.23
Guide11 min

Aha Moment: the instant users get it

Lesson 2.24
Guide11 min

Self-Initiated Triggers: prompts users set for themselves

Lesson 2.25
Guide11 min

Survey Bias: feedback that tells you what people think you want to hear

Lesson 2.26
Guide11 min

Cognitive Dissonance: the discomfort of holding two conflicting ideas

Lesson 2.27
Guide9 min

Feedforward: show users what to expect before they act

Lesson 2.28
Guide9 min

Occam's Razor: the simplest explanation is usually right

Lesson 2.29
Guide9 min

Noble Edge Effect: users reward socially responsible brands

Lesson 2.30
Guide9 min

Hawthorne Effect: people behave differently when they know they're observed

Lesson 2.31
Guide9 min

Hindsight Bias: we think we knew it all along

Lesson 2.32
Guide9 min

Law of Similarity: things that look alike are assumed to be alike

Lesson 2.33
Guide10 min

Law of Prägnanz: the brain prefers the simplest interpretation

Lesson 2.34
Guide10 min

Streisand Effect: trying to suppress something makes it more visible

Lesson 2.35
Guide10 min

Spotlight Effect: users think they're being noticed more than they are

Lesson 2.36
Guide10 min

Fresh Start Effect: new beginnings motivate action

Lesson 2.37
Guide10 min
L3

How people act over time

Habit formation, time perception, and the forces that drive — or block — repeated behaviour.

Lessons · 26
Pace · self-paced

Labour Illusion: effort makes value feel more real

Lesson 3.1
Guide9 min

Default Bias: users stick with whatever is pre-selected

Lesson 3.2
Guide9 min

Investment Loops: the more users invest, the more they stay

Lesson 3.3
Guide9 min

Commitment and Consistency: people follow through on what they've said

Lesson 3.4
Guide10 min

Sunk Cost Effect: past investment makes it hard to walk away

Lesson 3.5
Guide10 min

Decision Fatigue: too many decisions drain the ability to decide well

Lesson 3.6
Guide10 min

Reactance: people push back when they feel forced

Lesson 3.7
Guide10 min

Observer-Expectancy Effect: researchers influence what they find

Lesson 3.8
Guide10 min

Weber's Law: users adapt to incremental change

Lesson 3.9
Guide11 min

Law of the Instrument: when you have a hammer, everything looks like a nail

Lesson 3.10
Guide11 min

Temptation Bundling: pair hard tasks with something enjoyable

Lesson 3.11
Guide11 min

Parkinson's Law: work expands to fill the time available

Lesson 3.12
Guide11 min

Dunning-Kruger Effect: beginners overestimate, experts underestimate

Lesson 3.13
Guide11 min

Affect Heuristic: emotions make decisions faster than logic

Lesson 3.14
Guide9 min

Chronoception: time feels different depending on what you're doing

Lesson 3.15
Guide9 min

Cashless Effect: spending feels easier when money is abstract

Lesson 3.16
Guide9 min

Self-Serving Bias: we take credit for wins and blame circumstances for losses

Lesson 3.17
Guide9 min

Pareto Principle: 80% of effects come from 20% of causes

Lesson 3.18
Guide9 min

Discoverability: users can only use what they can find

Lesson 3.19
Guide9 min

Backfire Effect: challenging beliefs can make them stronger

Lesson 3.20
Guide10 min

False Consensus Effect: we assume others think like us

Lesson 3.21
Guide10 min

Bandwagon Effect: people follow what's already popular

Lesson 3.22
Guide9 min

Second-Order Effect: consider the consequences of the consequences

Lesson 3.23
Guide10 min

Barnum-Forer Effect: generic descriptions feel personally relevant

Lesson 3.24
Guide10 min

Planning Fallacy: we underestimate how long things will take

Lesson 3.25
Guide10 min

Provide Exit Points: invite users to leave at the right moment

Lesson 3.26
Guide10 min